Electrolux Kelvinator Washing Machine Model No.: EW1045 FX
Extremely Poor rather non existent service

I own a Electrolux Fully Automatic Washing Machine (EW 1045 FX). The garment were not drying and the machine tub was even after drying.

I registered a complaint through the customer care dept (customer complaint No. gur2703090291) on 27 th march 09. Even post 24hrs duration noone from the service center called.

After constant reminders i recieved a call from a tecnician that he will be visting our place at 2 pm on 1st April09. On asking for his mobile no. he refused to give it. As this visist was fixed after a intense followup i cancelled all my appointments and waited for him till 2 pm. Noone came and nether called. My entire day got WASTED.

I called the customer care center to complaint and to get the details for the service station o that i can call them directly. The number (0124 408818) given to me was incorrect. Even after sevral calls i got the same number from their call center.

It has been mine worst experience . never came across such unprofessional response. I suggest NOBODY should buy Electrolux Kelvinators products as you will be frustrated.

Company: Electrolux Kelvinator Washing Machine Model No.: EW1045 FX
Country: India

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