ELETROLUX SPLIT AC 1.5 TON
POOR CUSTOMER SERVICE

I PURCHASED ONE 1.5 TON SPLIT AC ON 07/04 FROM SALES EMPORIUM DUMDUM KOL 700028.THE MODEL NO OF THE SAID AC IS EA18SCRPA12 (OXON). THE AFORESAID AC WAS INSTALLED AFTER THREE DAYS FROM THE DATE OF PURCHASE AND AFTER VIGOROUS PERSUATION OVER TELEPHONE TO YOUR CUSTOMER CALL CENTRE.THE AC WAS INSTALLED BUT IT WAS NOT COLLING PROPERLY.I TALKED TO YOUR CUSTOMER CALL CENTRE REPRESENTATIVE IN SEVERAL TIMES BUT NO RESULT SO FAR.YOU ARE GIVEN ADVERTISEMENT THAT YOUR PRODUCT IS THE BEST AND YOU ARE GIVING SERVICE WITHIN 24 HOURS BUT IT IS NOT TRUE.YOUR POOR SERVICE WILL NOT SATISFY CUSTOMER.IT IS TRUE THAT AGE OF MY AC IS ONE MONTH ONLY AND YOU ARE NOT GIVEN SERVICE PROPERLY.SO PLEASE LOOK INTO THE MATTER AND TRY TO SOLVE MY PROBLEM AT AN EARLY DATE.YOUR ACTION IN THIS REGARD WILL HELP ME FOR FURTHER LEGAL PROCEEDING. MY ADDRESS IS 10 JESSORE ROAD ;ASHIRBAD APPARTMENT, DUMDUM, KOLKATA 700028.MOB NO 9433316889.

Company: ELETROLUX SPLIT AC 1.5 TON
Country: India

  <     >