Aramex.com
Wrong delivery

24/11 I have sent a cargo from Hyderabad-India to Malaysia. Shipment Number: 3153674801 When I have checked from your aramex.com site it is showing that my cargo has been delivered and signed. But since that time, it didn't deliver and we are not able to reach aramex office numbers in Malasia. Aramex company delivered a cargo without asking ID card to some other people (if we suppose it delivered)? They cannot deliver the cargo other than consignee. I have sent email to Malasia office and they didn't get back to the consignee. Ones they called after 10 days and told that they have delivered the cargo some person in that address but they are lying because there is nobody there in that address. I am asking them details but they are not giving. While delivering they should take some mobile number with the signature and ID proof. I sent email to these emails: KULCS@ABXEXPRESS.COM.MY and ali@abxexpress.com.my but no response. Ones somebody called my nephew and told him that they have delivered the same address to somebody called Narayana or somthing like this. As a result my 600$ PDA has been not delivered and not able to get any info about that. And didn't find any link to complain. Finaly in internet searhed for aramex complain link and complained but what they are telling "Please be informed the said consignment is delivered on 27th November, it is almost 2 months old case our KUL team is unable to trace where the consignment is delivered. Kindly accept our sincere apology for the inconvenience caused and hope that you will give us the chance to serve you better in the near future."

Simply they are behaving like stupid. I will complain and write everywhere not to use this stupid company. Here also mentioning don't use aramex they are steeling your cargos and telling delivered.. They should find or pay my PDA amount.

Company: Aramex.com
Country: India

  <     >