Eureka/Aquagard compact
Egarding cheat in service

I am using water purifier of Eureka Forbes and its model name is Aquagard Compact. In last year september or October i had taken AMC from the employee/Agent of this company Mr. Yanish. At the time of AMC I was told that they will change the activated carbon twice in the year and filter too. At the time of AMC he did it and after that nobody came in the hole year as well as I also forgot to remind them because I am getting water from the Aquagard.

But suddenly I got a call from Eureka people that your service of aquagard is due so i am sending our service engineer. I said ok. when engineer visited our place He said your AMC was due for renewal so please renew it. I said ok. Then I asked his for the earlier due service he had a word with thier office people and asked me if I will rennew the AMC today then only he is able to consider the remaing service.

I said this is fraud how can you say that you will adjust it in new contract. He said I am helpless the only way is to take the new AMC and we will provide you 4 free changes of Actived carbons and filter in it instead of two. But cant do it now without renewal of AMC.

I told him that it was your fault not mine. And how can I belive in you people. But he is help less. Even I offered him ok you do it now and I will renew the AMC within a week but not now. so he had a word with his office and said no its not possible to do so.

Then I found myself really cheted by Eureka People is this is the service which you people had commited.

And its very true when I had spend 6000, 7000 thousand rupees in this equipment I am bound to take your services. Or I have to chenge it and purchase it from other company.

I dont know what is going to happen BUT really YOU I Found MYSELF CHETED BY EUREKA FORBES FOR JUST 200, 300 rupees.

AND its not a metter of rupees because if I am having an instrument I have to take AMC. It means its only cheating.

SO IF YOU CAN DO SOMETHING PLEASE LET ME KNOW OR ELSE ALSO TELL ME WHAT TO DO.

Thanks

Prakash. Singh

1/7, SFS, Mansarovar,

Jaipur, Rajasthan, India

Cell- 09351272777, 09928028825

Company: Eureka/Aquagard compact
Country: India

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