Eureka Forbes - Aquaguard
Pathetic after sales service

I have had repeated problems with the Eureka Forbes Aquaguard. The way they position themselves through their ads is just fake. Once they sell the product to you, they will ensure that you keep running after them for every thing. I really do not know how, they are internally tied up to provide servicing facilities to the customer but in the last one year using their product Aquaguard Nova eboiling, I've realised that they have bunch of irresponsible and rude people, complete lack of coordination among each other and giving you the impression that you are a fool to select us and our product and now that you have committed this crime, do pay the price.

Quoting a recent experience: On the completion one year of the company product at my place, I had logged a servicing request and it has been 4 weeks since then that the call has not been attended. Every time I call, I am assured that by this week it will be done.

After all this sufferring one HUMBLE REQUEST to you is PLEASE BE MENTALLY PREPARED TO FEEL LIKE A STUPID FOOL IF YOU ARE PICKING UP A EUREKA FORBES PRODUCT FOR ITS PATHETIC AFTER SALES SERVICE.

Company: Eureka Forbes - Aquaguard
Country: India

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