Eureka Forbes / Aqua Guard
Defective equipment

Dear Sir,

I have purchased an Aqua Guard on 09.09.2006. Since the installation of the same it was defective and I was told that it would be replaced if further problems occur. I regret to state that whenever there is a problem, the technicians come and rectify it but never was it replaced.

There is this perennial problem with the UV light which shifts (as per your technician) and the unit malfunctions.

I also have a Euro Clean (Bullet), which I purchased few years back. There was a short circuit in the power cord and I lodged a complaint. The technician came and said that the cord spring is damaged and the motor is burnt, which is not true. When I said this he just walked away and never came back.

I would request you to necessary action and also would like to state that due to your some DSA and their staff, your company is getting a bad name in my locality.

Thanking you,

Yours faithfully,

Soumitra Guha

38A/2, Jyotish Roy Road

“Purti Lake View Appt.”

New Alipore

Kolkata 700 053

98312 13159

Company: Eureka Forbes / Aqua Guard
Country: India

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