Eureka Forbes Limited / Aqua Guard
Bluffing by sales personnel

Kind attn. Sr Manager (Sales) / Customer Care,

Dear sir, I have purchased a Auaguard classic Waterpurifier Sl. No. 2042610 from your Allahabad (U.P.) office in Dec. At time of purchase I have been told by Sales personnels Vishal Mohan (09936145968) and Ashish Sinha (09415284718) that I will be given free life time service without paying any extra money as diwali offer. On his good faith I have purchased the product. (Being a defence personnel I would have saved upto Rs. 1200/- in case of purchase through C.S.D.)

So for I have not been given any cash reciept / sales invoice / service card by above personnels. So for I have not been provided any routine servicing. After enquring from service centre I got feed back that service centre has not yet been provided with my sales papers / installation certificates etc.

I made a telephonic complain to district sales manager Mr. sandeep Srivastava (09305265182), but of no use.

My complaint is that such bluufing / forged sales personnels should be taken on task so as not to sale the products by bluffing a customer and to get my all relevent papers and after sales service as wel

Company: Eureka Forbes Limited / Aqua Guard
Country: India

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