Eureka Forbes RO - Reviva Services
Services not provided despite of followup since last 6 months

I had annual maintenance contract with Eureka Forbes. As per it I sould get 4 services free yearly. Also free replacement of Carbon, Membrane and filters is provisioned as per contract. During contract peroid they provided only 3 services while the last service and free replacement of carbon, membrane and filters was pending. I am following up the company persons who has signed the contract and company itself for last 5 to 6 months. Despite of several communications I didn't get the service. Each time I called the relevant person, He/she didn't pick my phone. Several times I tried to call from different number, whenever he picked my phone I got false promises that person will come to my home and will do the service.

I don't know how to tackle it.

Company: Eureka Forbes RO - Reviva Services
Country: India

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