Eureka forbes/vaccum cleaner
Vaccum cleaner under AMC

Dear sir/Madam,

I am regular user of your product Vaccum cleaner. My vaccum cleaner is under AMC and it is valid till June. I hava registered a complaint regarding replacement of power cable and its rotating sprint not working one month back at cuddalore Mr. Ramesh Group Customer Service Specialist. After many reminders he has replaced this spare with an old one and bottom wheel is also not working. When I switched on the vaccum cleaner immediately the cable started burning. I immediately informed Customer Service Specialist Mr. Ramesh he said that give me one week time I will replace it with a new one, till now there is no action from him after so many request. As I am unable to use the vaccum cleaner my children is suffering from alergey like iching asthama etc.

I kindly request you to use your good office to replace a new Cable and Spring immediately.

And I also want to bring to your notice that as per AMC Condition two sets of dust bag to be issued, I have received only one set of dust bag.

I once again request you to replace a new Power cable and Spring and issue another set of dust bag.

Thanking you

yours failtyfully

R.Sivakuma

Company: Eureka forbes/vaccum cleaner
Country: India
State: Tamil Nadu
City: Cuddalore

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