Eureka forbes/vaccum cleaner
Accesseries still not provided after 25 days of purchase

We reside in Bangalore and purchased a vaccum cleaner from Eureka forbes on 5th of June. We made a payment and got the vaccum cleaner delivered to house. The sales rep named Manjunatha. H gave the product to us and gave the demo. When he left the place we realized that there are two accessories missing. They are computer cleaner brush and a coat cleaner brush. I immediately called up the sales rep to check on this. Sales rep said he will delivered the accessories missing the next day. It been 21 days and the sales rep has not turned up. I have called Eureak help line more than 10 times and the answer i get it that some one from the service department will call u today. The complaint number for Eureka helpline is KA16/4. I cannot imagine a company can be so irresponsible and have worst customer service. When asked tp speak to a manager the answer I get is that manager is not available now. This is horrible service I have ever seen in my life. Is there someone who can take care of this worst company and make them realize about customer service?

Company: Eureka forbes/vaccum cleaner
Country: India

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