Eureka Forbes Vaccuum Cleaner
No response to complaint lodged

Sir,

I have purchased a Eureka Forbes Wet & Dry Vacuum Cleaner just one & half months back. The sales representative was Mr. Kishan Shelar who had informed that the machine can be used continuously for atleast one hour. However, I observed that the machine shuts down after using for 10 minutes.

I lodged a complaint with Eureka Forbes and the complaint no. is 80712602. This complaint was lodged on 05.11.2008. I have been told that a representative will be attending within 24 hours. However, even after a lapse of 10 days nobody has turned up. I am unable to use the machine as it shuts down in 10 minutes and needs cooling period of atleast another 10 minutes. Thus I cannot do any cleaning.

I advise everyone not to buy any Eureka Forbes product, as my water filter which is under their AMC was attended to after 8 days of lodging the complaint.

Company: Eureka Forbes Vaccuum Cleaner
Country: India

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