Eureka Rorbes/Aquaguard
Non fulfillment of service contract

I have made a complaint #80332550 on

19-05-08 regarding my Eureka Forbes compact cartridge aquaguard not working & requiring service. Today is

27-05-08 and nobody from Eureka Forbes has showed up to repair the problem despite my repeated calls. Instead I get some new rep. everytime spewing the same rhetoric & apologies but that does not solve the problem. They even have the nerve to keep asking me for my address and saying, "someone will be coming by today or latest tomorrow" but its been 8 days now. I find the careless response sad for a large corporate & I think its absurd that it would take so long to fix the problem. I do not have much confidence in Eureka Forbes at present. I am very sorry but this really is unacceptable since I have a service contract and I have prepaid the AMC fees. I will not be renewing...

Company: Eureka Rorbes/Aquaguard
Country: India

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