Exide Battery
Dealers misguidance

Sir,

it is to inform u that i shyama panigrahi a customer of exide battery using in my santro zinc car have suffered a lot due to ur dealers misguidance and forceble purchasing of a new battery. i was at puri when my exide battery holding the no.1i7 73814 purchased on 1.08.2008 showed the problem after 10 months of purchase. at puri when i went to the dealer of exide battery GRAND MOTORS he tried to charge but failed n said that i have to buy another one. after my repeated information that my batteries guarantee period was valid. instead of replacing or giving me service he forced me to buy a new one. i also asked him to check if any other problem is there in the vehicle but without listening he argued not finding any hope at night around 10 pm i had to buy a new one. he also promised to take care of the old one but he dint. and on the same night after going 15 kms the battery showed the same problem when i called him he again asked to buy a new one getting frustrated i called hyundi service centre 4 help & after their checking they found that both the batteries were fine but there was dynamo failure and after a great troble i reached home the next day.

now the dealer is misbehaving and is reluctant to lodge a complain or take the new battery holding no1j8-98406 purchased on 6.06.2009 after my repeated calls. its already a month but he is not responding . so sir plz help me out of this problem or i will have to take the help of legal jurisdiction.

and plz look after the matter soon n let me know.

thanking you,

shyama panigrahi,

ph no.- 9861352143

0680-2404410

9437216899

Company: Exide Battery
Country: India

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