EXIDE XPRESS BATTERIES
Replacement of Battery Under Warranty Condition

Dear Sirs,

I have purchased one New Exide Xpress battery, Type MHD 600, Mfg Code 4E7 & Card No 44991959 on 15.09.2007 from One of their Authorized Dealers M/s Sri DURGA BATTERY CARES, 138, M.B.T. Road, Muthukadai, Ranipet – 632 002, Tamil Nadu vide Invoice Bill No 1477 Dated 15/09.

The New Battery was two times, in discharged condition on 15.11.2008 and 24.12.2008 and the battery gravity level was in Red mark level & the voltage was around 9.9 Volts only. The Dealer/ Service Engineer charged my Battery and gave me after two days. Likewise it has troubled me often.

In the mean time, I came know that from the Manufacturing Code that the battery has been manufactured only on May and the dealer has sold it on September 15 which is 5 Months old which is transparently, not known to the customer/us. As per Warranty Clause 18. “Please note that in case period between date of manufacture and date of sale is more than 3 months the warranty will not be applicable. It is understood that, the dealer has given me the wrong Battery with wrong Warranty card. Hence the dealer is reluctant to replace the battery. The Warranty Period Expires on 14.02.2009 as per the Guarantee Card.

In of view of the above I am requesting you to kindly advice the Dealer/Service Personnel to replace the Battery under warranty condition. Expecting your early reply/Action in this regard.

V.Rajendran

Company: EXIDE XPRESS BATTERIES
Country: India

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