Ezeego1.com
CANCELLATION OF BOOKED TICKET WITHOUT CONSULTATION

I HAD BOOKED ROUND TRIP TICKETS DELHI TO CHENNAI ON EZEEGO1 SITE ON 25.03.09 FOR MY WIFE AND MY 2 DAUGHTERS AGED 5 & 2 RESPECTIVELY (BOOKING REF NO.EZR-180121/A). I RECEIVED AN EMAIL CONFIRMING THE BOOKING AND SMS FROM MY BANK CONFIRMING DEBIT OF Rs.16272 ON MY CARD.

WHEN I TRIED TO TAKE PRINTOUT OF THE TICKET ON THE 1ST OF APRIL I WAS NOT ABLE TO. ON CONTACTING I WAS TOLD TO WRITE A MAIL. I DID. BUT THERE WAS NO RESPONSE. I AGAIN CALLED THEM TODAY (3RD APRIL) ONLY TO BE TOLD THAT A REFUND HAD BEEN PROCESSED. I CHECKED WITH MY BANK BUT THERE WAS NO CREDIT.

EZEEGO1 HAD UNILATERALLY PROCESSED REFUND ON THE ABOVE BOOKING WITHOUT CONSULTING ME OR INTIMATING ME. WHEN I TRY THE TICKETS FOR THE SAME FLIGHTS TODAY THE FARED HAVE ALREADY GONE UP TO Rs.25000.

THEY ALSO FALSELY ALLEGED THAT I WAS CONTACTED BEFORE PROCEEDING WITH THE REFUND. HOWEVER, I RECEIVED NO SUCH CALLS.

I WANT EZEEGO1 TO MAKE GOOD THE ADDITIONAL Rs.9000 I WAS FORCED TO PAY FOR THE TICKETS.

KINDLY HELP ME OUT

Company: Ezeego1.com
Country: India

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