Ezeego / SBI Cards
Non payment of 25% cashback under SBI-Ezeego-Indian Airlines scheme

Despite my repeated reminders since October the cashback has not yet been paid to me.

I had purchased an Indian Airlines return air-ticket for Delhi-Chennai-Delhi sector on 28th September thru M/s EzeeGo.com for an amount of Rs. 31, 410.00 paid thru my SBI Gold card.

At the time of booking I had confirmed from the booking executive that the purchase would be eligible for 25% cashback under the ongoing scheme of Ezeego-Indian Airlines-SBI Card. I was told that an amount of Rs. 7145.00 would be credited to my account within a period of seven days.

Now almost a month has passed since I booked the ticket and undertook the journey, but the cashback has not been credited till date to my account. I have complained several times thru the SBI Card helpline about the same and they have registered the complaint but without any result.

I do not see any reason for the delay. In the meantime, I have received the bill from SBI Card for the entire transaction amount of Rs. 31, 410.00 which I have paid.

My details are as follows:

Name: Nazish Qureshi

SBI Card No. 4006 6760 1594 0516

Address: B-51, Gharonda Apartments, Shrestha Vihar, Delhi-110092

Contact No. 09868391414 / 011-22144789

Air ticket booking details:

Ezeego user ID: nqureshi@ntpceoc.co.in

e-ticket no. 0585623556267

Ezeego reservation No. ZXTL70

Indian Airlines PNR: RBLXD4

Sector: Delhi-Chennai-Delhi

Date of booking: 28.09.2007

Date of journey:

02.10.2007 IC 801 Delhi-Chennai

04.10.2007 IC 539 Chennai-Delhi

Ezeego booking agent Ms. Yamini Dubey

Mode of ticket booking: Telephone

Ticket amount paid: Rs. 31410.00 (Base amount Rs. 28, 580.00)

Regards,

Nazish Qureshi

Contact No. 09868391414 / 011-22144789

Company: Ezeego / SBI Cards
Country: India

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