Ferns N Petals
Not returning money

I have ordered flowers through ferns n petals online portal on 12th Feb delivery date being 13th Feb. The flowers were not delivered and the amount of Rs. 1349/- got deducted from my account. I didnt get the order no./reference no. as the page didnt display anything but the amount got deducted. After repeated follow ups and explaining the problem I was told that they dont have the order no as reference to check or in other words such order doesn't exist (even after I furnished the consignor/consignee details, contact details etc)!!!

Till date there is no reponse from them. This isn't fair and I want complete refund of my money!!

I have my bank statement and SMS sent by my bank to support that the transaction was completed from my side.

Company: Ferns N Petals
Country: India
State: Maharashtra
City: Mumbai City

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