Fiat Palio Multijet
Prerana motors - spare parts

I had purchased Fiat Palio Multijet from Prerana Motors.

I had a problem with the driver seat belt holder as it was malfunctioning. Prerana motors service center had requested for a new spare part on July 25th. I received the part one month later, after multiple follow ups (even directly by me with the Fiat center). After all this, I have recevied a second hand old spare part as a replacement. When I asked Prerana motors, they put the blame on the Fiat center. When I called the FIat center, they put the blame on the spare parts dealer. There's absolutely no accountability.

It has been more than 2 months that I had first requested for a spare part change and till now I have not received the correct spare. I have faced issues with their sales also. It has been a thoroughly disappointing experience for me and I will never recommend a Fiat Palio and esp Prerana motors for any body.

I believe this complaint wont go unnoticed.

Regards,

Sujay

Company: Fiat Palio Multijet
Country: India

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