Fortis Rajan Dhall Hospital
Financial Services (Cash Cards)

Three months back I have settled my cash card with GE money and I have the settlement letter as well. In the month of january I called up Customer Care to confirm the closure. I was told that the account has been settled and closed. Now I am getting bills for the same card no., stating I have some outstanding balance. When I called customer care I was told that they have no information about the settlement letter.

This is absolute harrasement from the financial institution and nothing else. I have been charged doubled the rate of interest than was promised by GE money's sales staff. Incorrect information about the payment date and bill generation date was given to me.

I have now managed to settle the account and have paid well in advance than the settlement date. Yet I am asked to pay more.

I request the care takers to take an action on this complaint.

Company: Fortis Rajan Dhall Hospital
Country: India

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