FujiFilm - Digital Camera
Harrashment of customer from service center of FujiFilm

This is a complaint against digital camera. I have taken FujiFilm digital camera in 8th Aug from M.G. Electronics, Khanpur, New Delhi with a warranty period of 3 years. After using one month, I found a technical swith on/off problem with camera. I registered a complaint with Fuji Film in Sept, 12 with complaint no. DEL22090901. They have service center at A-9, Mohan Cooperative Industrial area, New Delhi-110044. I have repetedly called for my status. They mentally harassed me and said the products has not come from Japan and will take some time. I have also visited the service center to get the product but still they mi shaved with me. Still, I don't know when do I get my camera. Is this the right way to provide the service to customer by misguiding this. They sell the product with false promise but cheating the citizens of India. This is a request from my side to see this case.

Thanks

Mukesh Shaw

9810350941

Company: FujiFilm - Digital Camera
Country: India

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