Furniture
Failed to Deliver Furniture

I booked a wardrobe worth Rs 7999 on 12th Sept. from Total Mall, Sarjapur Rd. I was promised that it will be delivered by 16th, but didnt. Waited for few more days and again went to Total on 18th. To my shock they told that particular model isnt available and choose another one. I came again next day and chose another model but told them it has to be delivered and fixed on 22nd, for which they agreed. I tried calling the whole day on 22nd but couldnt get a clear picture and by afternoon and evening they stopped picking my calls. Finally in the evening I spoke to their Manager Manish and Abhay and told to give me refund if they cant deliver it, to my surprise they agreed for that, how shameful. Next day I went and got the refund, NO word of SORRY from their mouth!! They showed attitude instead of me!!!

Company: Furniture
Country: India

  <     >