GEMoney Cash Card
Charge without knowledge

I Hold a GE Money Cash Card since two years. I repaid the whole card in october and afterward I didnot received any statement from the ge money. in november I received a call from somje collection gency that I have overdue amount of Rs 804/-. when I asked for the details she was not able to tell me the details. I asked for the monthly statem, entb she said that I contact the customer care. I tried a lot but in vain as my card is not connected through there line.

Then after a week again the same lady called me about the payament and again I asked the same details or the statementb as I haven't received the Statement of November also.

I received My statement of account on 27/11 in which I was charged for purchases and Late Fee.

I contacted the local office of GE Money they said you contact Coustmer care. I told them the problem that I am able to get connected then they connected me to customer care.

From there I came to know that I have been levied with annual; charge and Insurance Charges in the moth of October. and as I ahve not made the payament in time The late fee is added in Novemebr.

In regards Insurance according the statement I received it expired in september hence no question of payament of the same and when I didnot received the statement then how I can pay any dues on the statement. after this the Executive asked me to pay RS 130/- (Which I paid through cheque and the same is received by them) and told me that rest all will be waived off from the statement and my next statement will be nill statement.

Now I received the decemebr 2007 statement with pending dues and Late fee charges which amounts to Rs 812/-.

In the statement Insurance charges are levied and the same insurance has expired in september still they are charging me the premium.

I mailed in regards to this twice but till date no reply is received from GE Money.

I Donot understand what should I do???

Company: GEMoney Cash Card
Country: India

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