General motors
HARRASMENT BY DEALER SHIVA MOTORS

I PURHASED A CAR AVEO 1.4 OF GM MOTORS THRU SHIVA MOTORS, NOIDA. BEFORE MAKING PAYMENTS THE CAR PRICE AND DISCOUNTS FINALISED AND FIXED. THE SAME WAS CONFIRMEN IN WRITING BY SALES EXECUTIVE THAT THE PRICE AGREED IS FIXED AND NO CHANGE WILL BE THERE TILL DELIVERY OF CAR. I PAID THE FULL AMOUNT ABUOT 3 DAYS BEFORE DELIVERY DATE.

WHEN I VISITED SHOWROOM FOR DELIVERY OF MY CAR, THE SALES EXECUTIVE DEMANDED RS 2500/- EXTRA AND SAID IF I DO NOT PAY THIS AMOUNT REGISTRATION OF MY CAR WILL BE WITHHELD . IN SUCH A SITUATION I WAS FORCED TO PAY RS 2500/-ADDITIONAL IN ADDITION TO AGREED. INSPITE OF MAKING THIS ADDITIONNAL CHARGE, I WAS HANDED OVER THE REGISTRATION PAYMENT SLIP AFTER 10 DAYS AND THE AMOUNT PAID TO THE TRANSPORT AUTHORITY WAS ABOUT RS 4000/-LEWSS THAN AMOUNT CHARGED.THERE WAS NO RESPONSE TO THE COMPLINT TO SR SALES OFFICIALS OF SHIVA MOTORS, NOIDA

I WOULD LIKE TO DRAW ATTENTION OF GM MOTORS TOWARDS SUCH TREATMENT TO CUSTOMERS BY THEIR DEALER M/S SHIVA MOTORS.

Company: General motors
Country: India

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