General Post Office
Illegal transactions in RD account

My Brother-in-Law has opened a MIS connected RD through SB A/c in the year 1999. The account has been maintained for 5 years and further it has been extended for another 5 years. Since the transaction is automatic the interest on MIS will be sent to SB A/c and from the SB to RD. This process has been done till January and from then onwards the account has not been maintained even though the SB A/c has sufficient amount. In May/June this account might be revealed to postal agent and the postal agent has withdrawn money from the SB account without informing us. These withdrawls have been done several times and finally at the time of maturity (February/March) this amount has been deposited in the SB account at once. Because we don't know about all these illegal transactions and hence as suggested by the Postal agent we have transferred the account to Poduru (My Brother-in-Law's native place) and found that the amount sent was less than the real value. We have started chasing GPO & the postal agent, we have not got proper reply. We have submitted a complaint to the postal agent to sort out the problem. After dragging one month, the postal agent has not been submitted the complaint. Then we personally gone to GPO and submitted the complaint to the Deputy Chief Post Master in the month of July. We have gone several times to the GPO to sort out the problem. We approached APMG and informed the situation. Gone through accounts section and got feedback that the account has not properly maintained. Even though they are agreeing that the account has not been properly maintained they are not ready to give a written reply and sort out the account. We are roaming around GPO from past 6 months. Kindly suggest how to get our amount in full.

Company: General Post Office
Country: India

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