Genpact ( Co-operate plus plan)
Caller tune

Hi,

I think the serive of copying the caller tune is a crap, its been thrice i have received the SMS from 56789 that your caller tune has been copied from a particular number and i know that i cannot make a mistake all three times and i called the customer service dept. at least 20-30 times,

fisrt the line is always busy and we do not have time to keep wating and after talking to the team leader (Gargi) and several agents i have not got any solution.

I am also from a International BPO so i knw the kind of customer service we have to provide to our customers and if this is what we get from you people its seriously a crap...

and i dont think that my team and me will continue with this service provider...

Regards

Gourav Singhal

Company: Genpact ( Co-operate plus plan)
Country: India

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