Go airlines
CHEATING BY DEDUCTING RS 750 AS CANCELLATION CHARGES

I HAD BOOKED A FLIGHT ON GOAIR THROUGH EZEEGO1.COM FROM BOM (MUMBAI (TERMINAL 1B)) / DEL (NEW DELHI (TERMINAL 1B)) G8 - 375 08 Aug Fri Confirmation number: LFE09C. FOR 5 PASSENGERS. IRECIEVED A SMS STATING THAT THE FLIGHT WILL BE DELAYED DUE TO WHICH I HAD TO CANCELL TICKETS FOR 3 PASSENGERS. I WOULD HAVE NOT CANCELLED IF THE FLIGHT WAS ON TIME.THEY DEDUCTED rS. 750 PER PASSENGER AS PER DETAILS BELOW. Total Fare: INR 13859 Fare (per person) : INR 2771 (2771*3 =8313) Cancellation Charges: INR 750 (per person) (750*3 =2250) Transaction Fee: INR 300 (Non-Refundable) Total Refund: INR 5765.00 THE FLIGHT DEPARTURE TIME WAS 20.20 BUT IT DEPARTED AT 00.20 ON 9TH AUGUST DELAYED BY 240 MINUTES. WHY SHOULD I PAY CANCELLATION CHARGES IF THEY COULD NOT TAKE THE FLIGHT ON TIME AND WAS DELAYED BY MORE THAN 179 MINUTES . GO AIRLINES PURPOSELY ANNOUNCES DELAYS IN LESS THAN 179 MINUTES TO ILLEGALLY GET RS. 750/- PER PASSENGER AS CANCELLATION CHARGES AND DO NOT GIVE RIGHT INFORMATION AND DELAY IT FURTHER AT LAST MOMENT AS THEY KNOW THAT NO ONE WILL WAIT AT THE AIRPORT TILL MIDNIGHT TO CANCELL TICKETS. I HAVE FACED SIMILAR PROBLEMS EARLIER AND THAT IS WHY I CANCELLED 3 TICKETS. WHY SHOULD I PAY 2250 IF THE FLIGHT WAS NOT ON TIME

Company: Go airlines
Country: India

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