Godrej
Micro Wave

I have purchased a Micro Wave on 24th Dec.

On 15th of Feb I got a problem on that Micro Wave and that was not working. I have called the call centre and booked a complaint (order No: 589969). I have visited my room on 17th Feb 09 and taken the MicroWave on 20th Feb 09 for repairing.they told me that they will back that on or before 3 days. But After 7 days I called them and They told me that they wil back it that day..Now After a long waiting today on 17th March09 I called them and they told me that the repairing is still not done.

I have purchased that to use it not to keep that in Workshop.

My concern is: They have given me 12 month Warrenty and among which they already kept that in their workshop for 1month and still I dont know when they will return it back.

Are they going to give me additional Warrentry period for this?

Are they going to replace my Micro Wave?

Thanks

Saikat Dhara

Company: Godrej
Country: India

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