Godrej Refrigerator
Cooling system failure

Godrej Refrigerator

Model No: GDP – 19V2

Date of purchase : 03/05/09

Dealer: Video Plaza, Bhiringe, Durgapur

My above mentioned refrigerator is not working properly for quite sometime, either the inner light is not glowing or the defrost system is not working or the compressor not functioning, which were all communicated to the dealer several times & they had attended to the problems 2-3 times but with unsatisfactory result and that too has been intimated to them, of course in good faith only verbally.

Finally on 26/04/09, the said fridge was completely shut down and I again informed the dealer. They had sent a technician but he could not repair the same. On 02/05/09, my wife had a telephonic conversation with Mr. Kaushik, who looks after the Kolkata region and he assured us that our problem will be solved soon. But till date nothing has been done.

I am a Senior Divisional Manager of The New India Assurance Co. Ltd, posted at Siliguri and my family is at Durgapur and it is not possible in this summer heat to stay without refrigerator & AC at Durgapur. My family is facing a problem and it is very urgent that the said fridge be repaired immediately.

I regret to say that I am harassed by the company of national repute for such a common problem.

Prasanta Singha

Senior Div. Manager,

The New India Assurance Co. Ltd

2nd Floor, Malhotra Towers

Siliguri

Company: Godrej Refrigerator
Country: India

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