Godrej Semi Automatic Washing Machine
Waranty Service

Dear Sir/Madam,

This is with regard to the washing machine that we purchased from Godrej (semi automatic).

The machine developed the following malfunctions within the waranty period:-

1. Dryer Spin Tub doesn't work

2. Drain doesn't work

The dealer through whom we purchased was infromed, we were advised to contact the Godrej Service

Department on telephone. A service man came to our house after two days. Surprisingly he asked to

produce the Casg Receipt, as though the Warranty Card and Complant No. 968889 was not enough.

We were not aware of this, we had to go through our files to find out, but the service man was wouldn't

wait, he said "Keep this Cash receipt ready and call us again. We found the Cash receipt and informed them, some one promised that they will send the service man.

So far what we got from the Warranty Service are Promises and a job to keep the Cash Receipt ready and not the Service. We requested their seniors or mangers telephone numbers to report our grievance, the

answer was either no or another telephone number which reponds as" Wrong Number"

The other relevant details are asd follows:-

Product Name Model Cash Receipt #/dt. Dealer Warranty Period Date of Complant

Washing Machine GDS661 2714 DT.Mar 3, 07 Akshay 24 months May 15

Enterprises

Jai Bharat

Nagar Blr 33

Tele.08025471236

Company: Godrej Semi Automatic Washing Machine
Country: India

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