Harjase Mobiles Malls Pvt. Ltd
Duping Customers By providing obsolete handset and not resolving the issue

Purchased three Tataindicom connections in October'08, was supplied ZTE 332, obsolete handsets, by the sales executive. Gave the complaint to the ITBN immediately, Bill was not provided on giving the entire money in cash, had to visit the company office personally to collect bills which could have been sent through courier, which was requested from time to time. On repeated complaint one of the handset was taken by the company to the Adonis service centre, on an assurance that the handset would be exchanged on more payment with a better quality handset, mother board changed, set returned, to my horror the new battery had been changed with a discharged battery? Thereafter Mr. Jeetendra the concerned interacting person as well as the company official not picking up phone, and neither responding. How can companies resort to such cheap tactics.

I am traumatised. I have to pay the basic monthly rental of post paid connection of TATA indicom (Rs.450) in comparison for a handset costing Rs.850 . I still am not able to use the connection for the company is not ready to replace the defective handset. Where does it lead so many unwary customers misled by such companies who have a narrow business outlook. But we as customers need to bring the change.

Company: Harjase Mobiles Malls Pvt. Ltd
Country: India

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