HCL /Desktop
Spot on the TFT

This is about the complaint which was raised on 15th November regarding the spot coming up on the TFT screen. The desktop was bought on 18th November from haridwar. The warranty is about to get over in couple of days. Still we have not heard anything from them.

We want someone to look after it or else guide us about what needs to be done for a speedy resolution.

The Email is attached below which was send to them on 15th November with all other information about the desktop.

&&&- Forwarded message &&&-

From: Dinesh Sharma

Date: Sun, Nov 15 at 12:10 PM

Subject: Complaint

To: hclstore@hcl.in, bhupendra81mandal@gmail.com

Dear Sir/Madam,

We had purchased HCL EZ Dual Core system (Sr. No.7087AZ019352) with 19" TFT (Sr. No.848071500327) from Computer Mart, G-10, Kumar Complex, BHEL Turn, Haridwar (Uttarakhand) on 18-11, Bill No.1252.

Problem:

One spot has emerged on my TFT. It is under warranty. Kindly change it as soon as possible.

Please acknowledge my complaint.

Regards,

Dinesh Sharma

Mob. No. 09927219741

Company: HCL /Desktop
Country: India

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