Hcl ezeebee
Poor Customer Service

Hi

I bought a HCL EZEEBEE last Feb '08 with 3 years of warranty.

When ever the machine boots up I get a blue screen quite often and made a complaint to the Chennai service centre in India. The representative came and checked. He said that the RAM need to be replaced and will come in few days of time. Till now no one has come to repair by machine. I called many times the Chennai service centre and the response has been very poor. Some times they just keep me waiting on the line for more than 10 minutes and surprised to find that you do not even have a toll free number.

Earlier i had Dell a laptop bought in USA with international warranty and the customer service was very good in India too.

I will never ever a buy a computer from HCL.

Beware of their worst customer service(!!!)

Company: Hcl ezeebee
Country: India

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