HDFC Bank
CREDIT CARD BILLING DISPUT AND THEY HAVE DEBITED THE CREDIT CARD UNJUSTIFIED AMOUNT FROM MY SAVING ACCOUNT IN HDFC BANK

I have a salary account in hdfc bank in U N BRAHMACHARI BRANCH, KOLKATA. I used to have a credit card of HDFC bank (no links with my saving accounts) which i have surrendered due to billing dispute by them four months before by paying all the dues acxept the amount which was wrongly charged by them.

actually i had booked one home theater costing Rs6000/through HDFC SHOPPING over phone, but as of now i havent recieved any product nor any written communication about that product but suddenly they started charging the EMI OF rs 1000/. i called the credit card department they said this will not happen in next billing and asked me to pay the rest amount, i did the same . but again the same thing happened then i have written mail to them asking for the details if they have given me such product . but they didnt do so and started harrasing me o ver phone . i got mentally rustrated and then stopped credit card.

but i continued to have mine saving account with HDFC bank.

now yesterday the bank has debited 11, 026/ from my saving account to the credit card department internally.

i really got upset . i went today to my hdfc bank to meet branch manager there, she refused to talk to me and ask me to talk to credit card section in other place.

I am really upset and in dilema about this .please advice.

Regards

Madhav Jha

mobile no : 09433031611

Company: HDFC Bank
Country: India

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