I have a salary account in hdfc bank in U N BRAHMACHARI BRANCH, KOLKATA. I used to have a credit card of HDFC bank (no links with my saving accounts) which i have surrendered due to billing dispute by them four months before by paying all the dues acxept the amount which was wrongly charged by them.
actually i had booked one home theater costing Rs6000/through HDFC SHOPPING over phone, but as of now i havent recieved any product nor any written communication about that product but suddenly they started charging the EMI OF rs 1000/. i called the credit card department they said this will not happen in next billing and asked me to pay the rest amount, i did the same . but again the same thing happened then i have written mail to them asking for the details if they have given me such product . but they didnt do so and started harrasing me o ver phone . i got mentally rustrated and then stopped credit card.
but i continued to have mine saving account with HDFC bank.
now yesterday the bank has debited 11, 026/ from my saving account to the credit card department internally.
i really got upset . i went today to my hdfc bank to meet branch manager there, she refused to talk to me and ask me to talk to credit card section in other place.
I am really upset and in dilema about this .please advice.
Regards
Madhav Jha
mobile no : 09433031611
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