HDFC Bank
ATM Transaction Failed

On 4th of October while trying to withdraw amount of RS 4000 from ATM centre at kochi at the last moment it showed an error. I did the transaction again for the same amount. Again it was showing the same error. I thought it may be error with the machine. So i went to another HDFC ATM which was near by. When i tried to withdraw the amount it was showing i don't have sufficient balance. When i took the mini statement i was suprised to see that amount of 8000 has been withdrawn from my account eventhough it showed failure of transaction. I reported the matter to customer care on 4th itself but they havn't responded back yet. What i'm supposed to do next. Please advice.

Thanks & Regards,

Vibindas

Company: HDFC Bank
Country: India

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