HDFC Bank Ltd
REDRESSAL OF GRIEVANCES AGAINST HDFC BANK & STANDARD LIFE INSURANCE CORP. PATNA (EXIBITION ROAD)

Kamal Kishor Singh, s/o Sh BP Singh

C/o- Ram Dular Kunwar

Vill- Tajpur, P.O. - Raghunandanpur

Teghra, Begusarai, Pin – 851133, Bihar

E mail ID singh35@un.org & kamal_ec2004@yahoo.com

Mob No. 00249-918668671 and 91-9431402571

SUB: - REDRESSAL OF GRIEVANCES AGAINST HDFC BANK & STANDARD LIFE INSURANCE CORP. PATNA (EXIBITION ROAD

1. That I invested Rs 2, 00, 000 in HDFC Standard Life Insurance (vide cheque no. 0506129 dated 13 Sep 2007)

2. I contacted the bank so many times to the then bank manager Mr Sudhanshu Mohan and Abhay Kumar: the policy manager, from abroad. And I was assured that your policy for Rs. 2, 00, 000 has been done (email evidence). To my surprise there was no such truth to my avail.

3. On 30th July I visited the Bank and I enquired about my policy of two lakh. Mr Amit Balajee met with me because Mr. Sudhanshu Mohan & Mr Abhay Kumar had left the bank. (The reasons for leaving the bank is skeptical). Then Mr Balajee disclosed verbally that only one lakh has been invested in the said policy. The effective date of policy is 02, February as mentioned by Mr Balajee. The Manager deposited the remaining Rs 1, 00, 000 to my NRE A/c no.01501060001585 vide cheque no. 0038334 dated 31-07 from a/c no. 00600350023274 (HDFC SLIC) after 10 months. And deposited 3500/- to my wife’s a/c no. 07551000014195 Mrs Chandani Kumari. as a compensation.

4. I requested Mr. Balajee to surrender my policy which has never been in force because till date I am not in possession of it. Also even if the bank offers me the policy I would not accept for the simple reasons that a bank can’t look after their customers in normal time what about after an eventuality. To this effect a written application dated 11/10 has been submitted to the bank after clear assurance from the Bank Manager that the money (Rs 1, 00, 000) would be remitted back to you with a handsome compensation.

The Under mentioned facts are to be explored.

I. Where my funds (Rs.1, 00, 000) were allocated for 10 months. The compensation i.e. 3500/- isn’t it too meagre. I am sure there is an embezzlement of funds by the bank

II. Since the policy was not created why I was not informed where as I was in touch with the bank thru emails /Phone calls and even my brother Rajeev Kr visited the bank or else should have been deposited in my account.

III. Why I was not informed despite my so many endeavours to know the status of my policy for Rs 2, 00, 000.

IV. Where are the policy letter/Bond papers? Which the bank asserted has been created (w.e.f. 02 Feb).

V. If at all the policy is created in my favour as they say I.e.w.e.f. Feb. Whereas the funds were debited from 28 -09.Why so late, The Bank played with my funds for more than 4 months.

VI. Who should be held responsible for this period where as I was without an insurance cover and nevertheless for one lakh only while as I was under an apprehension that I have invested 2 Lakh for better insurance cover.

VII. The expanses borne by me to call from abroad, personal visits to and fro Begusarai to Patna.

VIII. Above all the mental stress due to which I m suffering from Hyper Tension and under going treatment.

I am sure your good office would judge all the presented facts in the light of just and would ensure the grievances are redressed in the right perspective.

Thanking you in anticipation.

Sincerely

(Kamal Kishor Singh)

Date: 28/12

Company: HDFC Bank Ltd
Country: India

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