HDFC Credit Card
Harrassment of its Custome

On numerous request from HDFC sales personel, a credit card was issued to me with a agreed terms that no Service Charge will be imposed on me till one year of its transaction. But It was surprising to receive an statement showing Service Charge within next 15-30 days after issue of the card.

Now annoyed on this behaviour of HDFC Credit Card Division, I had decided to terminate my card facility and broken card with all due payments, which comes to Rs.600/- only were paid as directed by them, within time frame.

After some time, telephonic calls for depositing the service charge with cummulative figures were receiving every month which I had gently replied for not relating to all this transaction since I had already cancelled my card. The matter was then stuck for 2 and half year and yesterday again, a call from HDFC Credit Card division for deposit an interest of approx 5000/- is received which clearly shows that the Company does not update their records and the cases are being sources out to collect unvalid funds from its old customers, who have no relation to the card facility etc.

RBI please intervene in such cases.

Company: HDFC Credit Card
Country: India

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