HDFC SLI
INSURANCE

From: viteshsharma@hotmail.com

To: irda@irda.gov.in

CC: service@hdfcinsurance.com

Subject: HDFC Standard Life Insurance Co. Ltd. Policy No. 00335480

Date: Mon, 25 Aug 16:30:56 0530

Sir,

With ref. to above i would ike to inform you that i was insurance agent of hdfc sli & at the time of traning our instructors told me that if somebody has to close his policy after 4 year's than the surrender value will be the amount deposit in 4 years along with some interest on the amount ...& the same we told to our clints ...& also i had take a policy... for rs.60000.00 for 16 year.. on 2004...

and now i need fund in emmergency to manage the funds i requst hdfc sli to close my olicy & tel me the surrender value of my policy ...& the reply comes is as below...

Dear Mr. Sharma,

Thank you for choosing HDFC Standard Life Insurance Co. Ltd. as your life insurer.

We sincerely apologize for the delay in responding to your mail.

With regards to your email, we would like to inform you that under Endowment Assurance Plan the policy attains a minimum guaranteed surrender value on the completion of the policy being In-force for 3 years by regular payment of premiums. The guaranteed minimum surrender value will be 50% of the premiums paid subsequent to the first year premium less Rider premium and extra premium (if any).

However, if the investment conditions are favourable then the company may pay a significantly high discretionary surrender value over the minimum guaranteed surrender value. This special surrender value is subject to investment and expense experience of the company.

We hope the above clarifies your concern.

Please feel free to write to us for any further clarifications.

We assure you the best of our services always.

Warm Regards,

Jyothi Menon. R

Customer Service Officer

===============================================================================================

For any queries contact us in any of the following ways

Call us toll free on 1800-228-228 (BSNL/MTNL) or 1800-209-7777 (Any phone)

Call us at local charges - 6000 7777 (Non BSNL/MTNL)

Send us a call back request through SMS - service to 5676727.

Mail us at service@hdfcinsurance.com or you may also visit our website www.hdfcinsurance.com

Sir,

see iam unable to understand that why thay cant tell the agent's ..as well as the customer .so that these kind of policy we cant buy & is this type of service is correct...

being a controlling office you should instruct the insurance co. to pls provide all the details in advance... so that a customer will not loose their money...

pls look into this matter as insurance co's are missguiding to the customers... pls stop this...

wbr/vitesh

Company: HDFC SLI
Country: India

  <     >