HDFC STANDARD LIFE
Lapse Policy

Sir,

I take a policy to HDFC Standard life (Policy No. 11988025) the condition is--

if i am a HDFC Credit Card holder then the credit card department pay my premium every year to HDFC Standard life and i pay the credit card department through EMI with zero interest rate.

now the second year premium need to pay i talk to every department credit card, bank, standard life each have a different story.

HDFC Bank say we are not involve in HDFC Standard LIfe.

HDFC Credit Card Dept say, we are ready to pay but the Standard life not ask for payment or using the wrong information of your credit card for a policy premium.

When i Talk with HDFC Standard Life they reply me no we are using correct information and your all information we get through HDFC Bank so go nereby branch of HDFC Bank and show the letter Transction Failoure Letter

When i went HDFC Bank and they say this is not any problem in our site.

now my question is in all cases who suffer?

ME as a customer i talk each department customer care and pay almost 500/ rupee bill of current month to talk these customer care.

secondly they never response even you log a complain i think in HDFC standard customer care i have 2 or 3 complain regarding my policy but every time the answer is they are investigating.

Even the Agent who come to my office and give me the policy offer also not pickup my phone

Please help!

Company: HDFC STANDARD LIFE
Country: India

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