HDFC standard life insurance
Pure Cheating

I had taken a ULIP policy from HDFC standard life insurance. The agent misled me by not disclosing all the charges. I did not go through the policy document for some months. Later I came to know that I have been cheated. I submitted an application form to surrender the policy on 5th January in their Maninagar branch (Ahmedabad). I even returned the original policy document on the same day. I asked the person to whom I handed over the documents "Is there a possibility of ECS going through again? " He said no. They would take care of it. ECS happens on 16th of every month. After 2-three days, I received an automated SMS from HDFC saying that my account would be debited on 16th. I went to the Maninagar branch again. They re-assured me that no ECS would take place. My account was debited on 16th. Rs 1500 was gone. I again personally visited the branch. They said they would escalate the issue. I received a letter from HDFC on 14th Feb. It says "This is with reference to your letter received on January 28, where in you have requested to surrender aforementioned Unit Linked Young Star Plus 11 policy (11821174)! This is patently untrue. They are reluctant to refund my 1500. This is corporate fraud.

Company: HDFC standard life insurance
Country: India

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