Health
For cancelling the policy

Hai, nearly 2 months back i get an health policy from icici lombord but after that i am not interested to continue a policy, . so i informed to the customer care to cancel the policy but that person told me to informed about the cancellation to the persons who are in the cancellation department and they informed me a toll free number to call. After that when i tried the cancellation departement they asked me a policy number but that person in the policy department didn't informed me any policy number so again i called to that icici lombord policy departement and i asked my policy number but they not responsed about that. They not informed me any policy number still now but they take approximately 250rs from my credit card, . Now what can i do. when i called to cancellation department they told me they couldn't get my details in the system. i have the credit card in icici more than 4 years but they informed me they dont have any details about me in their system. After that they accept my complaint and they gave me a cancellation request number and informed me that they will cancell the policy within 11 working days but toady its take more than 11 days but still they not canncelled the policy... that cancellation request number is 3100822. Now i want to cancel my policy.. no body can response me in the icici lombord department... Lets tell me how can i cancel the policy...

Regards

Rajesh

Company: Health
Country: India

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