Health insurance
Not renewing my policy

I insure myself with ICICI LOMBARD two years back with cashless health card for 3 lacs. My policy is going to expire on 30th of August. I did contact online live chat to Mr. Manoj

The detals of conversation are as follows

Please wait for a site operator to respond.

You are now chatting with 'manoj'

Sunil Yadav: Hello

manoj: Good Morning!! You have reached icicilombard.com. How can I help you buy a policy?

Sunil Yadav: Hi Manoj

manoj: Hello

Sunil Yadav: I want to renew my health insurance policy

manoj: Please help me with your policy number.

Sunil Yadav: 4034/FPP/02595242/00/000

Sunil Yadav: CARD NO. BLC-IL-0000-06-25884-A

Sunil Yadav: Last Date 30Aug.

manoj: May i know Any Insured date of birth?

Sunil Yadav: I have not received renew notice yet

Sunil Yadav: 30/01/1958

manoj: ok

manoj: I am getting message as Policy Rejected By U/W

manoj: "For service queries, please call us on our Toll Free number 1800 209 8888". Its accessible from India only.

manoj: http://www.icicilombard.com/app/ilom-en/selfhelp.aspx

manoj: Please click the link below to get in touch with our Customer Service department.

Sunil Yadav: What is the reason

manoj: Please call the above customer care number

Sunil Yadav: I approached ICICI Bank person Miss Parampara for the same reason. She did not say that to me.

Sunil Yadav: At Viman Nagar Pune branch

manoj: I apologize for the inconvenience caused to you

manoj: Please call the above customer care number

Sunil Yadav: Will you be able to let me know the reason to reject my policy?

manoj: I am not from the concern department.

I was surprised to know that my policy renewal is rejected because I did submit claim form.

Do I should go for policy renewal with ICICI bank?

Company: Health insurance
Country: India

  <     >