HFCL Connect
Poor customer service

Hello sir,

this is jeevan singh from chanidgarh, manimjara.

i had applied for a broadband connect connection (Home Platinum 1111kbps) through some agent named Sanjay Malik (Sales Code :00053) on 30th june who promised me to set up the connection by 2nd july.

today is 6th july and all i have a telephone wire with no connectivity.

i called up the customer care and the person asked me to call in the morning without even listening to me.

then i tried sending a complaint mail to dslcare@hfclconnect.com but the mail got bounced back to me with a failed delivery status. the agent has already charged me Rs/- 2050.

Company: HFCL Connect
Country: India

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