Hitachi 32"LCD
Defected product and no service

DEAR SIR

Business: thermoking

> Individual: devyanshu

> Address: D-32, CENTRAL MKT, LAJPAT NAGAR

> City: NEW DELHI

> State :

> Zip :

> Phone : 9818017775

PLEASE NOTE, WE HAVE PURCHASED A HITACHI 32" LCD FROM THE ABOVE

> DEALER ON 2/11/07 AND HAVE BEEN COMPLAINING HIM SINCE OCTOBER, FOR THE LCD.

> THAT THE LCD SOMETIMES HAS THE BLANK SCREEN, THAT IS WE CAN ONLY HEAR

> AUDIO AND CANNOT SEE THE VIDEO AND ALSO TOLD HIM THAT THIS PROBLEM OCCURS

> SOMETIMES.THE HITACHI EXECUTIVE MR. VIJAY (PHONE:01126253039) ALSO VISITED

> OUR PLACE ON 9/11/08 AFTER COMPLAINING SINCE OCTOBER, AND SAID THAT HE

> WILL TAKE THE LCD AFTER 17/11/08 TO THE SERVICE CENTER, BUT WHEN I ASKED

> FOR THE ALTERNATE FOR THE TIME HE WILL BE TAKING OUR LCD, HE SAID THAT

> THE DEALER WILL PROVIDE, AND WHEN I CALLED THE DEALER HE SAID, THIS

> ALTERNATE WE DONT PROVIDE, THE HITATCHI EXECUTIVE IS MISGUIDING YOU.I FAIL

> TO UNDERSTAND THAT WHO IS MISGUIDING?? THEY BOTH ARE NOT PROVIDING THE

> RIGHT INFORMATION.AND NOR THE SERVICE.NOW THEY WILL BE SAYING THAT IT HAS

> BEEN 1 YEAR, NOW WE CANT HELP, BUT I REALLY WONDER THAT AFTER TAKING SUCH

> AN EXPENSIVE PRODUCT, NEITHER THE COMPANY IS LISTENING NOR THE DEALER.

> PLEASE HELP AS AFTER TAKING SUCH HIGHLY EXPENSIVE ITEM, WE CANNOT AFFORD

> THAT DUE TO THERE MISHANDLING THE MATTER, WE SHOUL SUFFER IN ANY MANNER.

>

I WOULD LIKE TO ADD THAT MY LCD HAS NOW STARTED WITH VERY

FREQUENT BREAKDOWNS. AND NOW WHEN I CALL THE SERVICE CENTER THEY TELL ME

TO PAY 2500 AND THEN GET THE THING CORRECTED.BUT I FAIL TO UNDERSTAND AS

SAID EARLIER THAT AFTER TAKING SUNCH AN EXPENSIVE PRODUCT THEY PEOPLE ARE

NEITHER GIVING SERVICE NOR THERE PRODUCT IS OF A GOOD QUALITY THAT IT DINT

EVEN WORK FOR 1 YEAR.SIR PLS HELP ME WITH THIS, NOW AFTER WAITING SO MUCH

WITH ALL PATIENCE I WANT MY MONEY BACK AND THEY CAN PICK THERE PRODUCT.

KINDLY UNDERSTAND MY SITUATION AND HELP WITH SAME.

> WBR

>

> NAMITA GUPTA

Company: Hitachi 32"LCD
Country: India

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