DEAR SIR
Business: thermoking
> Individual: devyanshu
> Address: D-32, CENTRAL MKT, LAJPAT NAGAR
> City: NEW DELHI
> State :
> Zip :
> Phone : 9818017775
PLEASE NOTE, WE HAVE PURCHASED A HITACHI 32" LCD FROM THE ABOVE
> DEALER ON 2/11/07 AND HAVE BEEN COMPLAINING HIM SINCE OCTOBER, FOR THE LCD.
> THAT THE LCD SOMETIMES HAS THE BLANK SCREEN, THAT IS WE CAN ONLY HEAR
> AUDIO AND CANNOT SEE THE VIDEO AND ALSO TOLD HIM THAT THIS PROBLEM OCCURS
> SOMETIMES.THE HITACHI EXECUTIVE MR. VIJAY (PHONE:01126253039) ALSO VISITED
> OUR PLACE ON 9/11/08 AFTER COMPLAINING SINCE OCTOBER, AND SAID THAT HE
> WILL TAKE THE LCD AFTER 17/11/08 TO THE SERVICE CENTER, BUT WHEN I ASKED
> FOR THE ALTERNATE FOR THE TIME HE WILL BE TAKING OUR LCD, HE SAID THAT
> THE DEALER WILL PROVIDE, AND WHEN I CALLED THE DEALER HE SAID, THIS
> ALTERNATE WE DONT PROVIDE, THE HITATCHI EXECUTIVE IS MISGUIDING YOU.I FAIL
> TO UNDERSTAND THAT WHO IS MISGUIDING?? THEY BOTH ARE NOT PROVIDING THE
> RIGHT INFORMATION.AND NOR THE SERVICE.NOW THEY WILL BE SAYING THAT IT HAS
> BEEN 1 YEAR, NOW WE CANT HELP, BUT I REALLY WONDER THAT AFTER TAKING SUCH
> AN EXPENSIVE PRODUCT, NEITHER THE COMPANY IS LISTENING NOR THE DEALER.
> PLEASE HELP AS AFTER TAKING SUCH HIGHLY EXPENSIVE ITEM, WE CANNOT AFFORD
> THAT DUE TO THERE MISHANDLING THE MATTER, WE SHOUL SUFFER IN ANY MANNER.
>
I WOULD LIKE TO ADD THAT MY LCD HAS NOW STARTED WITH VERY
FREQUENT BREAKDOWNS. AND NOW WHEN I CALL THE SERVICE CENTER THEY TELL ME
TO PAY 2500 AND THEN GET THE THING CORRECTED.BUT I FAIL TO UNDERSTAND AS
SAID EARLIER THAT AFTER TAKING SUNCH AN EXPENSIVE PRODUCT THEY PEOPLE ARE
NEITHER GIVING SERVICE NOR THERE PRODUCT IS OF A GOOD QUALITY THAT IT DINT
EVEN WORK FOR 1 YEAR.SIR PLS HELP ME WITH THIS, NOW AFTER WAITING SO MUCH
WITH ALL PATIENCE I WANT MY MONEY BACK AND THEY CAN PICK THERE PRODUCT.
KINDLY UNDERSTAND MY SITUATION AND HELP WITH SAME.
> WBR
>
> NAMITA GUPTA
0 comments