Hitachi AC
Delayed AC installation

Dear Sir/Madam

This is in regards to my new Hitachi window AC installation. I have purchased the AC on 22nd April from a shop in Kolkata called KHOSLA ELECTRONICS, which is a very big and busy electronics shop in Kolkata. We paid the whole amount that is Rs.21, 000/- in cash on that same date and got the confirmation from them that the next day only they will deliver it to our place and somebody from Hitachi will call me up for installation.

But after paying the whole amount in one shot also we got the delivery of the AC next day at around 10.30pm which was supposed to be delivered at 2pm in the afternoon. And till 24th April we did not receive any phone call from Hitachi to install the window AC. If this is the kind of response towards a customer and this is their commitment then why are they running business here?

I am very annoyed and I am hereby lodging complaints on both this KHOSLA ELECTRONICS, Garia, Kolkata and HITACHI service station, Kolkata.

If any action is taken against them it would help many consumers like us.

Thanks

Priyanka Guha Roy

Company: Hitachi AC
Country: India

  <     >