HomeShope 18
Not refunding back extra money deducted from my bank account

On May 25th I placed order (Order no: 703931004) for a total of 5 items, for Rs 2892.00 which was paid by internet banking. But due to problems not known to me when the whole process of placing the order and payment was over I revisted my order details. The details of the order had only 3 items amounting to Rs 1847. When I called the customer care I was given case id no : 4887192 by Mr. Prince on Monday 31st May.

Email exchanges happened and homeshope18 promised to refund the extra amount Rs 1045 back to my account with 15/20 days. The last email exchange that I had with Homeshope18 was

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--

From: Contact Info

To: Usha Ghosh

Sent: Mon, June 14 5:51:23 PM

Subject: Re: Fwd: Order no: 703931004

Dear Madam

Further to our telecon please note amount has been refunded back to

bank and we shall further follow up with the bank.

Warm regards,

Customer Care

HomeShop18

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

I have still not received the extra money deducted. Have sent them my bank statment but no reply.

thanx & regds

Usha

Company: HomeShope 18
Country: India

  <     >