Honda Two Wheelers
NON AVAILABILITY OF PART OF HONDA ACTIVA AT SATKAR DEALER RUDRAPUR

I HAVE BOUGHT HONDA ACTIVA IN NOVEMBER FROM SATKAR DEALER AT RUDRAPUR

AND ITS NOT EVEN ONE YEAR THAT ONE OF ITS PART CRANK CASK I SUPPOSE

HAS BROKEN DOWN.

SINCE LAST 2 MONTHS I HAVE BEEN FOLLOWING UP WITH THE

DEALER BUT THE THE RESPONSE IS SO IRRESPONSIBLE - "PARTS ARE NOT AVAILABLE, EVEN AT THE COMPANY END".

WHATS MORE PAINFUL IS THAT COMPANY CUSTOMER CARE ITSELF IS LEAST BOTHERED ABOUT CUSTOMER GRIEVANCE.

I HAVE BEEN MARKING MAILS TO CUSTOMER CARE SINCE LAST 15 DAYS BUT EXCEPT ONE REVERT ENQUIRING

ABOUT DETAILS OF THE VEHICLE I HAVEN T GOT ANY SOLUTION TO MY PROBLEM.DETAILS OF THE VEHICLE HAVE

BEEN PROVIDED TO THEM LONG TIME BACK.ALSO I HAVE TRIED TO CALL ON CUSTOMER CARE NUMBERS WHICH NO BODY IS

PICKING UP.

MY ACTIVA IS STANDING IN NON WORKING CONDITION SINCE LAST 2 MONTHS WHICH HAS NOT ONLY CAUSING INCOVENIENCE BUT

COULD ALSO DO DAMAGE TO ITS OTHER PARTS LIKE BATTERY ETC.

KINDLY RESOLVE MY PROBLEM AT THE EARLIEST AS TILL NOW I HAVE BEEN GETTING ONLY FALSE COMMITMENTS

FROM THE DEALER AND THE COMPANY.

VEHCILE DETAILS

INVOICE O9IN01554

FRAME NO MEJC445L98308717

ENGINE NO. JC44E0349818

MODEL ACTIVA SCV110

Company: Honda Two Wheelers
Country: India

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