I HAVE BOUGHT HONDA ACTIVA IN NOVEMBER FROM SATKAR DEALER AT RUDRAPUR
AND ITS NOT EVEN ONE YEAR THAT ONE OF ITS PART CRANK CASK I SUPPOSE
HAS BROKEN DOWN.
SINCE LAST 2 MONTHS I HAVE BEEN FOLLOWING UP WITH THE
DEALER BUT THE THE RESPONSE IS SO IRRESPONSIBLE - "PARTS ARE NOT AVAILABLE, EVEN AT THE COMPANY END".
WHATS MORE PAINFUL IS THAT COMPANY CUSTOMER CARE ITSELF IS LEAST BOTHERED ABOUT CUSTOMER GRIEVANCE.
I HAVE BEEN MARKING MAILS TO CUSTOMER CARE SINCE LAST 15 DAYS BUT EXCEPT ONE REVERT ENQUIRING
ABOUT DETAILS OF THE VEHICLE I HAVEN T GOT ANY SOLUTION TO MY PROBLEM.DETAILS OF THE VEHICLE HAVE
BEEN PROVIDED TO THEM LONG TIME BACK.ALSO I HAVE TRIED TO CALL ON CUSTOMER CARE NUMBERS WHICH NO BODY IS
PICKING UP.
MY ACTIVA IS STANDING IN NON WORKING CONDITION SINCE LAST 2 MONTHS WHICH HAS NOT ONLY CAUSING INCOVENIENCE BUT
COULD ALSO DO DAMAGE TO ITS OTHER PARTS LIKE BATTERY ETC.
KINDLY RESOLVE MY PROBLEM AT THE EARLIEST AS TILL NOW I HAVE BEEN GETTING ONLY FALSE COMMITMENTS
FROM THE DEALER AND THE COMPANY.
VEHCILE DETAILS
INVOICE O9IN01554
FRAME NO MEJC445L98308717
ENGINE NO. JC44E0349818
MODEL ACTIVA SCV110
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