Hotspot mobile store and Nokia mobile
Poor Product and Wrost service

Few months back i have brought Nokia - N 81 from Hotspot Mobile Store at Ahmedabad, Satelite. Within one -two months i started having problems with my new mobile. Some number were not showing from contacts list, space was seen but no number was displayed another problem was while inserting number in the sms the "ok" option was not showing... I went to the store they said its software problem..???

Within 2 months of purchase the software has problem and that to from such a good company Nokia... i asked them... in reply they said we are not makers of mobile... we just sell it. Then who is responsible for this... we pay money to Hotspot Mobile store you are responsible for the quality of the product not us... we are not going to nokia company to say this... you should have take care of same. If Hotspot Mobile Store cannot take care of the quality of the products then they should not sell it. Moreover they fooled my by asking to buy some "care pack" which was around 1500 - 2000 rupees. so if i have any problem with the mobile they will get it solved immediately.

They just said we will get it repaired, my say is I have to take trouble of taking mobile to store for repair, be without mobile for X no of hours or days. Above all there is Wastage of money, time and energy.

This is the first time i have brought the Nokia mobile from another shop otherwise i always used to always buy mobile from Nokia Priority dealer and i have never faced such a problem with Nokia phones.

I would recommend not to buy mobile from any Hotspot Mobile Store as they just seller of POOR QUALITY MOBILE.

They are having my mobile from last 2 months and yet not given me back. They just keep on telling its gone for repairing.

What is the way should i get my new mobile back.

Company: Hotspot mobile store and Nokia mobile
Country: India

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